Legal

Terms of Service

Last updated: July 2026

These terms govern the advisory and training services provided by Metis AI Advisory. Please read them carefully — they set out what we do, what you are responsible for, and the limits of our liability. By requesting, booking, paying for or taking part in our services, you agree to these terms.

1. About us & these terms

The services are provided by Metis AI Advisory ("Metis", "we", "us", "our"), a business based in the Hong Kong Special Administrative Region ("Hong Kong") and operated by Christian Ng.

These terms form a legally binding agreement between us and you, the client ("you", "your"). They apply whenever you request, book, pay for or take part in our services, and whenever you use this website.

Where a booking is arranged off this website — for example by message, email or in person — these terms still apply. We will give you notice of them (including a link to this page) before you pay or a session takes place, and by proceeding to pay or attend you accept them.

2. Definitions

Services
The private AI advisory and training we provide, including sessions, guidance, and any materials — whether delivered in person, online or in writing.
Session
A scheduled advisory or training meeting between you and us.
Materials
Any curricula, templates, prompts, workflows, dashboards, documents, notes or other materials we create and make available to you as part of the Services.
AI Tools
Third-party artificial-intelligence products, models and platforms used in connection with the Services (for example those provided by OpenAI, Anthropic, Google, xAI or Perplexity).
Fees
The amounts payable for the Services, as quoted or agreed with you.

3. The services — educational purpose

The Services are provided strictly for educational and training purposes. They are general in nature and do not constitute, and must not be relied upon as, legal, financial, investment, tax, accounting, data-security, regulatory or other professional advice.

You remain solely responsible for the decisions you make and the actions you take in your work or business, including any use of the tools, workflows, prompts, automations or Materials developed with us. Where a matter calls for professional advice, you should obtain it from an appropriately qualified adviser.

4. Third-party AI tools

The Services involve AI Tools that we do not own, operate or control. We do not guarantee their performance, availability, security, accuracy, or continued existence, and they may change or be withdrawn by their providers at any time.

AI Tools can produce inaccurate, incomplete, biased or fabricated output ("hallucinations") and may carry data-privacy and security risks. You acknowledge that you use AI Tools at your own risk, and subject to each provider's own terms and policies. We are not responsible for the acts, omissions, outputs, pricing, or data-handling practices of AI Tool providers.

5. Your responsibilities

Data you input

You are responsible for the information you choose to enter into any AI Tool. You must not input personal data, confidential information, client or third-party data, trade secrets, or legally protected or regulated information into any AI Tool unless you are permitted to do so and have carried out your own privacy, security and compliance checks. We may advise on good practice, but the decision about what data to use, and the consequences of that decision, remain yours.

Verifying output

You must independently review and verify any AI-generated output before relying on it or using it in any decision, deliverable or communication. AI output is a starting point that assists your judgement — it is not a substitute for it.

Lawful and proper use

You agree to use the Services, Materials and AI Tools lawfully, in accordance with the AI Tools' own terms, and to keep your own accounts and credentials secure. You are responsible for arranging and paying for any AI Tool subscriptions, hardware or connectivity you need.

6. The AI-Fluent Guarantee

Where we expressly offer the "AI-Fluent Guarantee" for a paid programme, it means the following, and only the following: if you have attended the agreed Sessions and completed the work reasonably required of you between them, and you have not yet reached the practical outcome agreed in writing for that programme, we will continue to provide reasonable further Sessions at no additional charge until you do.

For the avoidance of doubt, the Guarantee:

The Guarantee does not limit any rights you have that cannot lawfully be excluded.

7. Fees & payment

Fees are as quoted or agreed with you before the relevant Services begin, and are in Hong Kong Dollars unless stated otherwise. Payment is typically made in advance, or otherwise at our discretion, by the payment methods we specify (for example bank transfer, FPS or PayMe).

A booking is confirmed once we have confirmed it to you and, where we require it, the Fee or any deposit has been received. If any Fee is overdue, we may suspend or decline to provide further Services until it is paid. Fees are exclusive of any applicable taxes, bank charges or third-party costs, which you are responsible for.

8. Cancellation, rescheduling & no-shows

You may reschedule or cancel a booked Session by giving us at least 24 hours' notice. Where a Session is cancelled or rescheduled with less than 24 hours' notice, or you do not attend a booked Session ("no-show"), we may treat that Session as delivered and the Fee for it may be non-refundable.

We may occasionally need to reschedule a Session; if we do, we will offer you a reasonable alternative time. Nothing in this clause affects any rights you have that cannot lawfully be excluded.

9. Intellectual property

All intellectual property rights in the Materials remain ours (or our licensors'). We grant you a non-exclusive, non-transferable licence to use the Materials for your own personal or internal business purposes. You may not resell, publish, redistribute or commercially exploit the Materials without our written consent.

Work you create using your own data, accounts and effort belongs to you.

10. Confidentiality

Each of us will keep the other's non-public information confidential and use it only in connection with the Services. We treat the business information you share with us as confidential. This clause does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, or is required to be disclosed by law or a regulator.

11. Our commitment & disclaimers

We will provide the Services with reasonable care and skill. Except as expressly stated in these terms, and except for any terms implied by law that cannot lawfully be excluded (including under the Supply of Services (Implied Terms) Ordinance (Cap. 457)), the Services and Materials are provided on an "as is" and "as available" basis and we make no other warranties, whether express or implied.

We do not warrant any particular result, saving, income, or business outcome. Any figures or examples we give (including time savings) are illustrative and not a promise of the results you will achieve.

12. Limitation of liability

Please read this carefully

To the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or in connection with the Services, the Materials or these terms — whether in contract, tort (including negligence), breach of statutory duty or otherwise — shall not exceed the total Fees actually paid by you to us for the specific Service that gave rise to the claim.

To the maximum extent permitted by law, we will not be liable for any indirect or consequential loss, or for any loss of profit, revenue, business, opportunity, data, or goodwill, however arising.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.

Any limitation or exclusion in these terms applies only so far as it is reasonable and permitted under the Control of Exemption Clauses Ordinance (Cap. 71) and other applicable law. If any part of this clause is found to be unenforceable, the remainder continues to apply.

13. Your indemnity

To the extent permitted by law, you will be responsible for, and will reimburse us against, any loss or claim we suffer arising from your unlawful use of the Services, Materials or AI Tools, your breach of these terms, or your input of data you were not permitted to use.

14. Governing law & disputes

These terms, and any dispute or claim arising out of or in connection with them or the Services, are governed by the laws of Hong Kong. The parties submit to the non-exclusive jurisdiction of the Hong Kong courts.

Before starting court proceedings, the parties will first try in good faith to resolve any dispute by discussion and, where it would help, mediation.

15. General

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce a right is not a waiver of it. These terms are the entire agreement between us in relation to the Services and replace any earlier understanding. We may assign or transfer our rights and obligations; you may not do so without our written consent. A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce any of them.

16. Changes to these terms

We may update these terms from time to time. The version that applies to your engagement is the one published on this page when you book or pay for the relevant Services. Continued use of the Services after an update means you accept the updated terms for future bookings.

17. Contact

Questions about these terms? Contact Metis AI Advisory at christian@metisaihk.com.